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"Images gallery" not working properly on mobile

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
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  • #296416

    Jeriss Cloud Center
    Participant

    Dear,

    Please check the video below. You’ll see that the widget “Images gallery” is not working properly on mobile.

    At first, when you load once, the widget shows well. But then refresh the page again, you’ll see that (1) the widget loads pictures but not from the very first one and (2) you cannot scroll horizontally anymore to the very first picture of the widget

    Thanks

    #296465

    Hello,

    Please set “OFF” for “Disable OWL Carousel script on mobile devices” in the Theme Settings > Performance > JS and check again.

    Best Regards

    #296476

    Jeriss Cloud Center
    Participant

    Hi

    I just tried, then cleared cache.

    Now the first image appears well, but it’s impossible to scroll the images horizontally anymore. Browser used : Samsung Internet Explorer (Galaxy S9). Same behavior reproducible on F12 console browser mobile mode

    #296506

    Hello,

    Here is the demo of all the options available: https://woodmart.xtemos.com/images-gallery/

    Please clarify.

    Best Regards

    #296512

    Jeriss Cloud Center
    Participant

    That’s not an answer to my problem. I didnt ask for demo (where I could agree it works, which isnt my point).

    My point is that I gave you acess to site with minimal configuration and evidence that there is a problem.

    You ask to clarify without reading the thread. Please read it back, investigate and provide a solution. Thanks

    #296640

    Hello,

    Please add this code to the Theme Settings > Custom CSS > Global:

    .wd-images-gallery.disable-owl-mobile {
        justify-content: flex-start;
    }

    Our development team would add the fix into the nearest update.

    Best Regards

    #296652

    P.S. Please add the code to the Table and other mobile devices. Not into Global.

    Best Regards

    #296654

    Jeriss Cloud Center
    Participant

    Perfect thanks!

    #296655

    Jeriss Cloud Center
    Participant

    Ah, why not global ?

    #296715

    Hello,

    This problem occurs on mobile devices only.

    Best Regards

    #311461

    Jeriss Cloud Center
    Participant

    Please close this ticket thanks

Viewing 11 posts - 1 through 11 (of 11 total)

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