Home Forums WoodMart support forum Images Gallery thumbnails not switching main image in Elementor template

Images Gallery thumbnails not switching main image in Elementor template

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #698778

    bropoolslinda
    Participant

    I am using the WoodMart theme → Elementor Templates → Xtemos Blocks
    and inserted the template:

    ➡ “Choose your pair of shoes”
    This template includes:

    Images Gallery widget → showing the large product image carousel

    Images Gallery widget → showing the small color swatches (thumbnail carousel)

    The structure is fully from your built-in template, I did not change the widgets.

    #698898

    bropoolslinda
    Participant

    Hi,

    I am following up because the issue is still not solved.

    I am using the WoodMart Elementor Template → “Choose your pair of shoes” from Xtemos Blocks.

    This template includes two Images Gallery widgets:

    Large product image carousel

    Small color swatches carousel (thumbnails)

    In your official demo, these two galleries are linked together, so when clicking a small swatch:

    The large image changes accordingly

    The selected swatch gets an active state

    The previous large image hides, and the new one shows

    Everything works smoothly

    However, on my website:

    ❌ Clicking a small swatch does NOT switch the large image gallery
    ❌ No JavaScript event is triggered
    ❌ No “active” state appears
    ❌ The two galleries are visually correct but not linked
    ❌ Interaction is completely broken

    I did not modify the structure of the template — I only replaced the demo images with my own product images.
    Because the linkage logic is not working, I cannot continue editing this section.

    Please help check:

    Why my two “Images Gallery” widgets are not connecting like your demo?

    Is there any dependency, script, or setting required to link both galleries?

    Is this a bug in the template, or something missing in my installation?

    Your assistance is urgently needed since this affects my product presentation.

    Thank you!

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    #698908

    Hello,

    Please share some screenshots for better understanding that demonstrate the problem so we can understand and reproduce it on your website.

    Also, share your Site WP-ADMIN Login details in the Private Content field along with the page url where the issue persists so that we can check this concern on your Site and help you out accordingly.

    Best Regards,

    #698918

    bropoolslinda
    Participant

    Hello,

    Thank you for your reply.

    Here are the screenshots you requested:

    1. Official demo behavior (works correctly)

    Small color swatches control the large image

    Clicking a swatch updates the main image

    Active state is applied to the selected swatch

    2. My website behavior (not working)

    Small swatches do NOT switch the large image

    No active state

    No interaction

    Both galleries are static and not linked

    (Please see the screenshots attached.)

    Let me know if you need a video as well — I can record one.

    I have added the WP-Admin access and the page URL in the Private Content section below.

    Thank you.

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    #698931

    bropoolslinda
    Participant

    hello ,I’m waiting for your reply.

    #699100

    bropoolslinda
    Participant

    hello ,I’m waiting for your reply.

    #699184

    Hello,

    Can you please share the page URL where the issue persists so I can further check on your site and give you a possible solution?

    Best Regards,

    #699464

    bropoolslinda
    Participant

    My website has blocked access. You need to log in to the backend, then go to the frontend, click the Dome page, and then navigate to the module listed below.

Viewing 8 posts - 1 through 8 (of 8 total)