Home Forums WoodMart support forum Images in the product category section

Images in the product category section

Viewing 18 posts - 1 through 18 (of 18 total)
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  • #485587

    mismebel.by
    Participant

    how I can narrow or less images in the product category section? Some images are cut by cms in the product category section. I need to show all item without cut.
    Sent screen
    https://clip2net.com/s/4j3A9sZ

    #485731

    Hello,

    You are using the very old version of the theme. First of all please update the new version of the theme “WOODMART WordPress NEW: 7.2.5 RELEASED” and update the required plugin and check the issue.
    https://xtemos.com/docs-topic/update-the-theme/

    We hope this will resolve your issue and if not then please write back to us again and we will check again.

    Best Regards.

    #485967

    mismebel.by
    Participant

    Hello
    When I ubdate my theme I have next mistakes.
    What I must do in order to solve these problems?
    https://clip2net.com/s/4j4eYkm

    #486013

    Hello,

    Your admin login url of the second issue is not working. Please send us the correct url.

    And I have investigated your first issue. It is an issue with your images. You are using zoomed in images. Please change the images and check the issue.

    Video for clarification:
    https://youtu.be/_UQWrj9RxIM

    Best Regards.

    #489000

    mismebel.by
    Participant

    2. “And I have investigated your first issue. It is an issue with your images. You are using zoomed in images. Please change the images and check the issue.”

    I don’t understand. I am pasting the product image in the correct size. The system itself cuts them. How to save original thumbnail image?

    https://site.it-hod.ru/wp-content/uploads/2023/06/eney-1.jpg – original image
    https://site.it-hod.ru/wp-content/uploads/2023/06/eney-2-600×600.jpg – result
    How I can correct (edit) this moment?

    #489030

    Hello,

    Please update the new version of theme 7.2.5 and check the issue.

    Try to do the following to update the theme:
    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
    2. Go to Dashboard -> Updates and click on Check Again.
    3. Activate the theme with your purchase code again.
    4. Go to Dashboard -> Updates and click on Check Again.
    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If the issue remains, deactivate the third party plugin on your site and check the issue. If the issue remains keep the third party plugins deactivated and let me know i will check and give you a possible solution.

    Best Regards.

    #489273

    mismebel.by
    Participant

    hello
    Unfortunaly
    https://clip2net.com/s/4jahxqu
    May be You need FTP?

    #489328

    mismebel.by
    Participant
    #489345

    Hello,

    First, you have to upgrade the PHP version from your server for the site. At this time you are using the older version of the PHP 7.2 that is not compatible with the theme and other plugins. Please upgrade the PHP version to 8.0 or greater. Then try to update theme.

    Best Regards.

    #489815

    mismebel.by
    Participant

    Hello
    I ve already upgraded the PHP verssion to 8.05
    And now I have similar problems
    https://clip2net.com/s/4jb9c6P

    #490036

    Hello,

    I have updated the theme and plugins on the site, please check your site now after removing the browser cache.

    Best Regards.

    #490318

    mismebel.by
    Participant

    Big thanks
    But I can not understand what I may do with pictures? I don’t know how turn off zoom of pictures in categories?

    “And I have investigated your first issue. It is an issue with your images. You are using zoomed in images. Please change the images and check the issue.

    Video for clarification:
    https://youtu.be/_UQWrj9RxIM”

    #490483

    Hello,

    Your issue has been resolved. Check back your site after completely clearing the browser cache.

    Best Regards.

    #491029

    mismebel.by
    Participant

    Hello
    Yes, now everything is good.

    I can not see what is it?
    https://clip2net.com/s/4jd4vQc

    #491113

    Hello,

    Your issue has been resolved. Check back your site after completely clearing the browser cache.

    Best Regards.

    #491118

    mismebel.by
    Participant

    Hello
    Big thx, I am grateful you.
    I can not understand why I see it
    How I can turn off it
    https://clip2net.com/s/4jdg1Iv
    thx

    #491147

    mismebel.by
    Participant

    I have questuins about filters
    I know that if I need filters I should use atributs, ok.
    Maybe you know algaritms how make filters for every category, for instance,
    https://site.it-hod.ru/product-category/stoly/kuhonie-stoly/
    I will have difference filters for each catigory.
    Perhaps You know common algaritm how it makes simply.
    And I can not understand how to display filters for each category on the face of site

    #491269

    Hello,

    01. Go to Theme Settings > General > Promo popup > disable promo popup.

    02. Go to Appearance > Widgets > add woodmart layered nav and choose the category where you want to show it.
    https://ibb.co/Ch5Fdqq

    Best Regards.

Viewing 18 posts - 1 through 18 (of 18 total)