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Images on product category with 1:1 ratio

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  • #514633

    ecom.france35
    Participant

    I put ratio 1:1 images size in Appearance -> Customize -> WooCommerce -> Product images to make them all the same size but it still doesn’t work… Some images are bigger.

    On Flatsome theme, by exemple, no problem about it.

    Thank you for your help!

    #514640

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #514648

    ecom.france35
    Participant

    Ok, it’s done!

    Thank to let me know.

    #514652

    Artem Temos
    Keymaster

    You have a custom size set for product images in your custom shop page layout. You need to change it to WooCommerce image size. Check the screenshot https://gyazo.com/70f13c249a017aca3af70bd6ab30a0cf

    #523105

    ecom.france35
    Participant

    I changed by custom 600x600px but it still doesn’t work…

    I need all images square.

    Thanks for help!

    #523165

    Artem Temos
    Keymaster

    Hello,

    You need to set it to WooCommerce size and not set your custom size there. Check the screenshot https://gyazo.com/70f13c249a017aca3af70bd6ab30a0cf

    Kind Regards

    #523193

    ecom.france35
    Participant

    Ok I set it to WooCommerce size but still doesn’t resolve it…

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    #523198

    Artem Temos
    Keymaster

    As we can see, images are correctly resized on your staging website now. Here is a screenshot https://gyazo.com/5217efa75cb34034d391315f017f3157

    #523209

    ecom.france35
    Participant
    #523217

    Artem Temos
    Keymaster

    It works correctly on this page. Note that some images can’t be cropped to 600×600 because their original size is small. Check this for example https://gyazo.com/c713e5cff99409bf9d61af855db7934f

    #523221

    ecom.france35
    Participant

    Ok thank you!

    #523353

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

Viewing 12 posts - 1 through 12 (of 12 total)

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