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Images upload issue

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #140664

    Yadreev
    Participant

    Every time I upload any images to media library, it uploads really slow and often interrupts with upload error message, also server’s CPU and RAM usage gets to 100% during uploads, several time connection with server was lost. I always upload only one or two images per time.

    First time, site log was showing errors in class-wp-hook.php on line 286. I described the error in previous topic. According to your advice, I upgraded Woocommerce and all crucial plugins, upgraded Woodmart theme to 4.0.4.

    The log is not showing more errors now, but the media upload issue is still happens every time. What should I do?

    #140674

    Eric Watson
    Participant

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

    #140750

    Yadreev
    Participant

    It’s not helping. so it is not your theme issue, am I right?

    #140792

    Eric Watson
    Participant

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #140915

    Yadreev
    Participant

    Sure.

    #140919

    Eric Watson
    Participant

    Hello,

    We tested and the pictures load very quickly describe the steps to see the problem.
    https://gyazo.com/1c295021dfd975f3236a2886b9d2592d

    Kind Regards
    XTemos Studio

Viewing 6 posts - 1 through 6 (of 6 total)