Images Variable Products

Hello!

I’m developing an online store using the woodmart theme and I’m loving it!

I just have a small problem… I have all variable products (only in size), but the images don’t change… but what happens is that in the website’s front office, the image disappears when you choose an option

Hello,

I would like to request temporary admin access to the website to take a better look at the issue there.

Looking forward to collaborating with you!

Kind Regards

Hello!

Perfect, i’ll send you the credentials.

Hello,

I apologize for the delay.

Looks like you have some blocking for the admin panel because even with the VPN I cannot log in – https://take.ms/kKDr3

I await your response.

Kind Regards

I’m sorry, I really don’t understand the technical part very well.
Maybe it’s a form of server security.

Can I show it another way?

Hello,

In this case, I suggest cloning a site and moving to the staging platform (where we can test issues, and enable/disable plugins thus such changes will affect the production site). The below article will help you to create it:
https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

In such a way, we can test the website.

Kind Regards

I’m really sorry but I really can’t have time to do something like that right now.

I’ll have to find another solution.

Has no one ever talked about this with you?

Hello,

Most of such issues are related to the 3rd party plugins. Please disable all plugins except these ones:

Elementor or WPBackary
Woodmart Core
WooCommerce
Enable the Parent theme

Then activate the plugins one by one, checking the issue to detect which one causes the problem.

Let me know the result.

Kind Regards

I can already understand what’s going on, it’s incompatibility with the “YITH WooCommerce Product Add-ons & Extra Options Premium” plugin.

But we have a problem, unfortunately.

Our business is personalized products and this is exactly the plugin that allows people to leave the personalization they want on the products, in other words, it is an essential plugin for the website to function.

Is there anything we can do?

Hello again,

I already managed to resolve the situation.

It was just a matter of adding code to the functions.php provided by the plugin developer.

Thanks

Hello,

Great! Glad that you managed to solve it.

Don’t hesitate to reach out if you have any more questions or concerns. We’re thankful that you took the time to share your concerns with us.

Kind Regards

[Author]

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