Imagify Webp doesn’t work
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Hello,
I purchased Imagify as it was compatible with your theme.
In the plugin settings, I have selected “Use <picture> tags (preferred)“.
But on my website, the tags ![]()
to <picture> do not chang
e.
It worked with png, but it still displays in the old format (png).
Please help.
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Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
I’ve checked with WooCommerce Storefront and its works fine.
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder
Thank you in advance
As we can see, webp images are displayed correctly on your website. Here is a screenshot https://gyazo.com/49642b986b81790f759d3c798d2f1da2
It only displays the image/webp
But in fact, google doesn’t see this format and keeps writing that “Use modern image formats”
+ if you put the WooCommerce Storefront theme, you will see the difference.
+ the link format must not be a .jpg, right format is .jpg.webp, this is clearly visible on WooCommerce Storefront theme
+ Also for some reason, some png images are not displayed at all. (check the footer)
Check screenshots example 1 and 2
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Please, disable the server authentication so we can check it with Google pagespeed tool.
As we can see, Google recognizes webp images on your website correctly https://gyazo.com/ac73ea75414122a048870a132e82fd52
OK, you can close the thread.
OK, feel free to contact us if you have any further questions.
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