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Import AJAX problem. / Header Builder is not working.

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  • #110763

    Zeffiro Inc.
    Participant

    Hello,
    I have these problem so I clean up the wordpress and re-install newly.
    And Install the Woodmart theme and woodmart child theme.
    And active.
    All required and optional plugins are installed and actived.

    Some errors are appear.

    1. When I active the all plugins, the screen being blank. I mean Left side panel is shown but right panel displayed only gray screen.
    So, I click the Plugin install menu, and active the plugins again.
    All of plugins are activated in “Plugin -> installed plugins”
    I think this is not error message. But somethings wrong?

    2. When I “Basic or full import”, I did not check box “include all pages and versions” and click button, the process done 100%.
    But “Import AJAX problem. Please, try import data manually.” message displayed.
    Sorry, I don’t know where can I import it. I can not sure the ‘data’ is matched with “AJAX Products tabs”.

    3. When I create or edit the header in Header builder, It is not work. just displayed “Loading, please wait” message.

    I attach the 2,3 case’s screenshot.
    And private content

    Thank you
    Best Regards.

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    #110776

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    As we can see, you have already imported the dummy content and header builder is working fine now. Have you solved the problem?

    Kind Regards
    XTemos Studio

    #110795

    Zeffiro Inc.
    Participant

    Thank you Artem Temos,

    It was my chrome cache problem. Sorry to bother you.

    #110801

    Artem Temos
    Keymaster

    OK, we are glad that you sorted it out.

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