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Import AJAX problem. Please, try import data manually.

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    Posts
  • March 6, 2019 at 4:10 pm #111495

    RDL
    Participant

    Hello,

    I am getting the following error when trying to Import Base Data:

    Import AJAX problem. Please, try import data manually.

    Please can you advise. The PHP Configuration Limits are the following, which appear to meet or are above the recommended limits:

    memory_limit 768M
    post_max_size 64M
    upload_max_filesize 200M

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    March 6, 2019 at 5:03 pm #111502

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    March 6, 2019 at 5:43 pm #111503

    RDL
    Participant

    Hi,

    Please let me know if you are able to access ok.

    March 7, 2019 at 6:57 am #111562

    Artem Temos
    Keymaster

    Please, provide your FTP access as well. Also, ask your hosting provider to enable PHP errors to display on the website so we can see the problem.

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)