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import ajax problem. Please, try import data manually

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • November 26, 2024 at 5:44 pm #616199

    tkmmassmedia
    Participant

    Unable to import base data by installing Basel template

    November 26, 2024 at 7:56 pm #616252

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    November 27, 2024 at 4:00 am #616364

    tkmmassmedia
    Participant

    Hello,

    • This reply was modified 2 weeks, 2 days ago by Artem Temos.
    November 27, 2024 at 10:07 am #616429

    Artem Temos
    Keymaster

    Hello,

    Please contact the host support and ask them to enable DOMDocument https://gyazo.com/e710bebbd94a1677835a8c35eff78760

    If you have any questions, please feel free to contact us.

    Best Regards

    November 27, 2024 at 7:49 pm #616809

    tkmmassmedia
    Participant

    Hello, I followed your instructions and the problem is solved.
    Thank you very much.

    November 28, 2024 at 11:21 am #616986

    Artem Temos
    Keymaster

    You are welcome. Feel free to contact us if you have any further questions.

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Viewing 6 posts - 1 through 6 (of 6 total)

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