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Import AJAX problem. Please try import data manually | Demo Homepage

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  • #273964

    ANDREAS
    Participant

    Hallo, I have a fresh WP installation, then Installed Elementor, then your theme.

    1. I got the message “Import AJAX problem. Please try import data manually.” when importing the dummy content.

    2. Tried the “Fashion Misnimalism” theme and I can’t see the homepage, if i switch to base version it works. I get a 403 Forbidden error:
    You don’t have permission to access /index.php on this server.
    Apache Server at xxx.gr Port 443

    Best Regards,

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    #274035

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate the plugin not related to the theme and try to upload the demo again. I can help to upload.

    Please try to install all on the net WordPress installation, the theme would not work on Magento.

    Best Regards

    #274044

    ANDREAS
    Participant

    Hi again and thank you for the fast reply!

    I am looking at a fresh wordpress installation, activated elementor pro and then installed your theme, all plugins are those of your theme. However I did what you said, it required elementor, slider revolution, woocommerce, woodmart core, so I re-enabled them, then headed to the demo import and still the problem persists.

    *I see that some other pages as well get the error, no matter what demo is active. So, the page “Homepage Fashion Minimalism” gets a 403 forbidden error regardless if it is set to Front Page or not.
    * I also see there is no .htaccess file! I try to create it from Permalinks/Save but nothing happens.

    #274109

    Hello,

    Please provide the fresh WordPress installation access I will try and then you activate Elementor Pro.

    Best Regards

    #274116

    ANDREAS
    Participant

    OK
    I cleared everything and have a fresh WP installation only.
    Please try now.
    Thank you!

    #274218

    ANDREAS
    Participant

    While you are at it,
    I tried on demo subdomain,
    copied from fresh pariselle.gr to demo.pariselle.gr database anbd files (theme was installed I had to activsate it only)
    Install suggested plugins (Did not install WPBakery but Elementor)
    Activate plugins
    Set Elementor as default builder in Theme Settings
    Import Demo Content (No Ajax error this time!)
    Set “Fashion Minimalism” Demo Version
    Still I get 403 forbidden on the “Home Fashion Minimalism” Page , no matter if it is set as front page or not.

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    #274272

    ANDREAS
    Participant

    Hi again,
    I fixed it.
    So it seems
    1. Elementor Pro installation prior to theme must have been the cause that gave me the Ajax Error on import
    2. Error 403 was due to firewall of server, added as exception the error id I got from error log when getting the 403 error and now all pages work fine.
    Thank you for your assistance and will to connect remotely to help!
    Best Regards

    #274388

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)