import could not be completed due to a low timeout limit on the server

The import (Prbuilt websites) could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.

which timeout limit on php.ini or other config we should to modify

Hello,

To fix the issue try to edit the file wp-content/plugins/woodmart-core/importer/class-wp-import.php and add the following code after the line $url = str_replace( 'http:', 'https:', $url ); as shown on the screenshot https://gyazo.com/5346a3735046082f80b6651c8452a7a6

if ( strpos( $url, 'wp-content/uploads/' ) && strpos( $url, '/dummy.xtemos.com/' ) ) {
    $url = str_replace( 'https://dummy.xtemos.com/', 'https://woodmart-dummy.b-cdn.net/', $url );
}

After doing this, go to WoodMart -> Prebuilt websites, remove previously imported dummy content, and import it from scratch. Let me know if it helps.

Kind Regards

Thanks for your reply.

unfortunately after edit file and try again import 15% stop and show out red inform “”The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.””” same condiction

myserver status
Server
PHP Version:
8.3.9
PHP Post Max Size:
1000M
PHP Time Limit:
2000
PHP Max Input Vars:
10000
PHP Memory Limit:
1024M
PHP Upload Max Size:
300M
PHP Function “file_get_content”:
On
DOMDocument:
Yes
Active Plugins:
13
Logo

Hello,

Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder

Thank you in advance.

our website under development and must via VPN access to my client office
I will disable any plugins and try again

Hello after uninstall and reinstall still same condiction

and I actived Theme license woodmart but my account Subscriptions show out no product actived

Is this reason ? We can’t import prebuilt websites ??

We need to be able to check your website to understand what is wrong with the import function.

Finally we import completed, it may our bandwidth or after change to $url = str_replace( ‘https://dummy.xtemos.com/’, ‘https://woodmart-dummy.b-cdn.net/’, $url ); and new server working good condiction
Thanks for your support

Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

[Author]

Posts