Import of Prebuilt Websites is failing with timeout error

I am trying to import Prebuilt website “Parallax” but getting error “The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.”

I have tried increasing max_execution_time to 3000 and also updated code in wp-content/plugins/woodmart-core/importer/class-wp-import.php file as suggested here: https://xtemos.com/forums/topic/import-could-not-be-completed-due-to-a-low-timeout-limit-on-the-server/#post-588884
But no luck.

Can you check what’s wrong?

Hello,

Thank you so much for purchasing our theme and contacting our support center.

You need to increase PHP memory limit to 256MB https://gyazo.com/d3b6fc0e3b2d80c7f7ad7997fde2ec29

Kind Regards
XTemos Studio

That worked.

I tried increasing it to 128MB but then didn’t try with 256MB because error message showing was related to Timeout.

Thank you.

Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

[Author]

Posts