import prebuilt website issue

Hello,
I have a wordpress installation of a staging site on siteground for the domain synergica.net.

Here I am testing the woodmart theme and I am trying to import a prebuilt site. The import always stops at about 40% and gives this error message: The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.

My server can not help me increasing it without buying a very expensive plan.

Can you help me to solve it, please?

I’ve already deactivate other plugins like you often advidse in forum but nothing changes.

Thank you very much

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please disable all plugins that are not related to our theme temporarily and send us your admin access so we can investigate this.

Kind Regards
XTemos Studio

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