Import problem

This topic has 9 replies, 4 voices, and was last updated 6 years, 10 months ago by Elise Noromit.

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November 25, 2018 at 6:11 pm #91586

munirulhakim
Participant

Hi I have the same problem, but not fixed wiyh the resize server (Vultr 2vCPU) please help

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November 25, 2018 at 6:40 pm #91597

Artem Temos
Keymaster

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

November 25, 2018 at 7:25 pm #91611

munirulhakim
Participant

Okay,.. The login in private message

November 25, 2018 at 7:29 pm #91622

Artem Temos
Keymaster

There is some problem with SSL configuration on your server. Be sure that all pages and resources are served from HTTPS. Check your main URL settings in Dashboard -> Settings -> General.

November 25, 2018 at 7:34 pm #91630

munirulhakim
Participant

Okay

November 25, 2018 at 8:03 pm #91638

Artem Temos
Keymaster

Contact us when you will have any additional questions.

November 25, 2018 at 8:06 pm #91640

fsmatters
Participant

Hi. Whenever I try to access the Basel Theme settings, I get an error page that says ‘Sorry, you are not allowed to access this page’. Please help

November 25, 2018 at 8:39 pm #91649

Elise Noromit
Member

Hello,

Please navigate to Appearance > Install Plugins > install and activate all.

Best Regards

November 25, 2018 at 9:10 pm #91659

fsmatters
Participant

Thanks a lot!

November 26, 2018 at 7:53 am #91722

Elise Noromit
Member

You are welcome! If you have any questions please feel free to contact us.

Best Regards
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