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Import problem

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  • Author
    Posts
  • #493141

    chahir.saadaoui
    Participant

    AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

    #493166

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site will be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #493367

    chahir.saadaoui
    Participant

    ok

    #493372

    Artem Temos
    Keymaster

    Hello,

    There are some problems with your hosting provider. Most of the resources can’t be loaded at all https://gyazo.com/4d51ae4c4a6266ad5d9ebda99bebe12c
    You need to contact your hosting support for help or try to use another provider.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)