import stack on over 75%

“The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.”
I’m having this error when trying to import Mega Electronics.
my hosting provider incresed the time limit but it doesn’t work, thanks for helping me.

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Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder

Thank you in advance.

Hello
thanks for your response.
all other plugins have been disabled now.
Thank you in advance.

We have fixed this issue on your website. Now it should work. Please test from your end.

thank you

You are welcome. Feel free to contact us if you have any further questions.

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