Imported Demo content not showing in front, only the logo
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Hi!
I just purchased the theme today, and after importing the base content + the “Flat Fashion demo” nothing appears in my front end. I think the Elementor might be broken.
Please I need your guidance.
Thank you in advance!
Clara Eliza Muranyi
Hello,
Thank you very much for choosing our theme and for contacting us.
Please confirm the permit to reset all and install all. I will help.
Best Regards
Hi!
Yes, I confirm that you can reset and reinstall everything.
Thank you again!
Hello,
As soon as I have reset WordPress I was pulled out and I cannot log in. Please provide the valid credentials so that I could keep on.
Best Regards
Hi,
Maybe removing the .htaccess will resolve the issue. Do you think its safe to do so then save the permalinks tab as it is from the admin will regenerate a new .htaccess.
Hi!
Please try to login now with the same credentials as first.
Thank you!
Hi!
Can you still help me with this issue ?
Thank you in advance
Hello,
We found the following error in your website logs Call to undefined function Elementor\mb_strtolower()
And it looks like mb_strtolower function is disabled on your server. Contact your hosting provider for help on this matter.
Best Regards
Hi!
The mbstring on the server was enabled by our hosting provider.
Best regards
Hello,
I see the problem has been solved.
If you have any questions please feel free to contact us.
Best Regards
Hello,
I noticed there is still a problem with Elementor when I try to edit a page with it. It prompts the message in the image attached.
Best regards
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Hello,
You need to regenerate the kit in the Elementor > Settings > I have regenerated, please check now, it works.
Best Regards
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