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Importing a pre-made website template, the homepage displays an error

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #672230

    inchinawow
    Participant

    Hello! This is my first time using the WoodMart theme. After importing the pre-made website template, the pages aren’t displaying properly. For specific issues, you can visit my website directly.

    #672238

    Luke Nielsen
    Keymaster

    Hello,

    Please send me access to the admin panel so I can reimport the dummy content.

    Thank you for your time.

    Kind Regards

    #672242

    inchinawow
    Participant

    I’ve sent you the website backend information.

    #672255

    Luke Nielsen
    Keymaster

    It seems that your server blocks the CSS and other files even on the default theme – https://take.ms/OI7Jr

    Contact your server support and ask them to investigate it, or ask which option could block it.

    Kind Regards

    #672471

    inchinawow
    Participant

    The server provider replied:
    Hello, according to the developer tool error details you provided, multiple SS/files failed to load (ERR_BLOCKED_BY_ORB). The server does not block these requests here.
    The error message indicates a CSS file configuration error, font files being blocked, or cross-origin CSS not having CORS headers set. The main issue requires you to check your business configuration.

    #672490

    Luke Nielsen
    Keymaster

    Here is a screenshot from the default theme – https://take.ms/OI7Jr , so as you can see, this is not something caused by our theme because it blocks styles on the default theme as well.

    Kind Regards

    #672537

    inchinawow
    Participant

    I changed to a new server, reinstalled WoodMart, but the error still persists . Please help me resolve it.

    Attachments:
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    #672604

    Luke Nielsen
    Keymaster

    Hello,

    It looks like the mb_strtolower function is disabled on your server. Contact your hosting provider for help with this.

    https://take.ms/oM4Fk

    Kind Regards

    #674243

    inchinawow
    Participant

    After reinstalling the theme and importing the template, the images in the blog section of the page fail to load. The issue is shown in the image.

    Attachments:
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    #674261

    Luke Nielsen
    Keymaster

    Hello,

    It seems that the issue is related to your server because the image that is not showing doesn’t exist in this URL – https://img.pleaseoneself.com/uploads/2024/10/c2-blg-1-opt-127×90.jpg , it’s situated here – https://pleaseoneself.com/uploads/2024/10/c2-blg-1-opt-127×90.jpg

    Kind Regards

    #675349

    inchinawow
    Participant

    Do you have any recommended remote attachment plugins? The plugin I’m currently using is incompatible with my theme, causing CSS errors after activation.

Viewing 11 posts - 1 through 11 (of 11 total)