Importing eXtemos Templates from Elementor

Hi, I can’t upload any template from Xtemos Templates. I tried everything. I have everything to the latest version. Can you review please? I sent you the credentials internally.

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Hello,

Thank you very much for choosing our theme and for contacting us.

The site URL is not clickable. Could you kindly check the site URL?

Best Regards

I sent you internal access to the backend

Hello,

Thank you. I need admin rights. Please provide the same.

Best Regards

Im sorry, please try again. I made the change.

Hello,

Please check the screen: https://gyazo.com/efb718c930b723e58dbe3ac8e7e0cb2b hover the template, and press “insert”.

If you have any questions please feel free to contact us.

Best Regards

Hello, I do not know what solution you sent me, but it seems that you did not understand. I am attaching a video where it shows that I select to insert the template, but it does not download, I can’t. Can you fix that for me please? Thank you

Video:
https://gyazo.com/483ab7aefa96fddced4c51b1796ae285

I gave you the credentials in the previous messages so you can enter the backend.

Hello,

It takes time to be uploaded: https://gyazo.com/95c83f4bf97955faa0c65c43a0c8fe61 and https://gyazo.com/f78cea053412d50641cd90a0a652502b

If you have any questions please feel free to contact us.

Best Regards

I have the same issue as you brother “pablo-3288”

Whenever I try to insert any Xtemos template to my home page. It cannot be added. It just appears blank like nothing happens.

Please fix this bug for me?

Video:
https://gyazo.com/483ab7aefa96fddced4c51b1796ae285

Please ignore my reply.
I found where the problem is.

The templates were found at the bottom of the page “Last Section”.

It just didn’t appear in the same section where I want it to be after I click “Insert”. But I still can find it at the bottom of the page and then rearrange the section in the area that I want it to be.

If you have any questions please feel free to contact us.

Best Regards

[Author]

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