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Importing Prebuilt Site

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  • #625365

    I am trying to import a prebuilt site (in my staging environment) but keep getting a timeout error.

    Error says:
    The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.

    I have contacted my host (GoDaddy, and increased the limit to 600s, but it still times out.

    Is there a way to get the files so I can import via FTP rather than the import tool that the theme included?

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    #625394

    Artem Temos
    Keymaster

    Hello,

    Could you please temporarily disable all plugins that are not related to our theme so we can run the import and see what is wrong?

    Kind Regards

    #625491

    I have deactivated all but:
    Woodmart Core
    Woocommerce
    Temporary Login

    #625500

    Artem Temos
    Keymaster

    We have imported the dummy content for you. Please check how it works now.

Viewing 4 posts - 1 through 4 (of 4 total)