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impossible to check out, no paypal button

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  • #264228

    Kuroi-Mori
    Participant

    Hello,
    Neither Paypal button nor some other check-out buttons are shown on my site with woocommerce.
    Button below “checkout to proceed” and “-OR-” I see nothing either.
    If I change the theme to “Twenty Twenty-One”, it will be displayed and work correctly.
    Most of the setting is remained as default.
    Any idea to solve this issue?
    My site is multilingual (source language is Japanese)
    Best regards,
    Ichiro Nagata

    #264254

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related (excepting payment) to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated, make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

    Best Regards

    #264271

    Kuroi-Mori
    Participant

    Hello,

    Thank you very much for a prompt answer.
    Yes, you are right.
    The issue was caused by “German Market”.
    I will contact to German Market.
    Thank you again and
    best regards,
    Ichiro Nagata

    #264314

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)