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in product page four tabs showing 2 times

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
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  • #58565

    rajmgr
    Participant

    DESCRIPTION ADDITIONAL INFORMATION REVIEWS SHIPPING & DELIVERY are showing two times in some of the product pages.

    #58576

    Hello,

    Please deactivate all the third parties plugins not related to the theme and provide your admin access.

    Best Regards

    #58796

    rajmgr
    Participant

    Details below

    #58803

    Hello,

    Please deactivate all the plugins not related to the theme.

    Best Regards

    #58810

    rajmgr
    Participant

    Still showing the same error after deactivating my plugins. this is showing some of the product page.

    #58813

    Hello,

    You have not deactivated all the third parties plugins. AliDropship Woo Plugin
    Jetpack by WordPress.com Really Simple SSL and others

    Best Regards

    #58837

    rajmgr
    Participant

    still, the same problem check your code

    There is no problems with that plugins.

    only some of the pages showing errors

    #58840

    rajmgr
    Participant

    There is also another problem. when you click on 2 or 3 images of a product page it shows white blank and when you hover on image area it sudden showing and when u take mouse off it showing blank again.

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    #58843

    rajmgr
    Participant

    please do it fast as possible I can not wait much for the plugin deactivation on website.

    #58845

    Hello,

    I have duplicated the product with the problem and deleted all the description, then I added a few words and products tabs work correctly.

    So you need to delete HTML description in the problem products cause this markup causes the problem. If you want to add size guide to the product please find here information how to do it correctly https://xtemos.com/docs/woodmart/faq-guides/create-size-guide-table/

    Besides in product page, you can use WP Bakery Page Builder http://prntscr.com/jl6nk7 However, you need to delete this HTML markup.

    Please delete the product duplicate which I have created, it was just to show you.

    Best Regards

    #58847

    rajmgr
    Participant

    ok. i will test that part but i have used same in all product page.

    and what about that product image?

    #58852

    Please remind what is wrong with product page?

    Best Regards

    #58853

    rajmgr
    Participant

    check the upper message at May 22, 2018 at 2:59 pm

    #58880

    Hello,

    I have checked the products. The situation is the same as with double tabs: some of the products have the problem, others do not.

    These products do not have the problem:

    https://stylematters.in/product/jumpsuits-summer-one-shoulder-sleeveless/

    https://stylematters.in/product/v-neck-half-sleeve-casual-jumpsuit/

    Please check your markup in the description.

    Best Regards

Viewing 14 posts - 1 through 14 (of 14 total)