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in product page four tabs showing 2 times
- This topic has 13 replies, 2 voices, and was last updated 6 years, 8 months ago by Elise Noromit.
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AuthorPosts
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May 20, 2018 at 4:59 pm #58565
rajmgrParticipantDESCRIPTION ADDITIONAL INFORMATION REVIEWS SHIPPING & DELIVERY are showing two times in some of the product pages.
May 20, 2018 at 6:38 pm #58576
Elise NoromitMemberHello,
Please deactivate all the third parties plugins not related to the theme and provide your admin access.
Best Regards
May 22, 2018 at 11:24 am #58796
rajmgrParticipantDetails below
May 22, 2018 at 11:56 am #58803
Elise NoromitMemberHello,
Please deactivate all the plugins not related to the theme.
Best Regards
May 22, 2018 at 12:40 pm #58810
rajmgrParticipantStill showing the same error after deactivating my plugins. this is showing some of the product page.
May 22, 2018 at 12:57 pm #58813
Elise NoromitMemberHello,
You have not deactivated all the third parties plugins. AliDropship Woo Plugin
Jetpack by WordPress.com Really Simple SSL and othersBest Regards
May 22, 2018 at 2:50 pm #58837
rajmgrParticipantstill, the same problem check your code
There is no problems with that plugins.
only some of the pages showing errors
May 22, 2018 at 2:59 pm #58840
rajmgrParticipantThere is also another problem. when you click on 2 or 3 images of a product page it shows white blank and when you hover on image area it sudden showing and when u take mouse off it showing blank again.
Attachments:
You must be logged in to view attached files.May 22, 2018 at 3:00 pm #58843
rajmgrParticipantplease do it fast as possible I can not wait much for the plugin deactivation on website.
May 22, 2018 at 3:09 pm #58845
Elise NoromitMemberHello,
I have duplicated the product with the problem and deleted all the description, then I added a few words and products tabs work correctly.
So you need to delete HTML description in the problem products cause this markup causes the problem. If you want to add size guide to the product please find here information how to do it correctly https://xtemos.com/docs/woodmart/faq-guides/create-size-guide-table/
Besides in product page, you can use WP Bakery Page Builder http://prntscr.com/jl6nk7 However, you need to delete this HTML markup.
Please delete the product duplicate which I have created, it was just to show you.
Best Regards
May 22, 2018 at 3:20 pm #58847
rajmgrParticipantok. i will test that part but i have used same in all product page.
and what about that product image?
May 22, 2018 at 3:41 pm #58852
Elise NoromitMemberPlease remind what is wrong with product page?
Best Regards
May 22, 2018 at 3:43 pm #58853
rajmgrParticipantcheck the upper message at May 22, 2018 at 2:59 pm
May 22, 2018 at 7:26 pm #58880
Elise NoromitMemberHello,
I have checked the products. The situation is the same as with double tabs: some of the products have the problem, others do not.
These products do not have the problem:
https://stylematters.in/product/jumpsuits-summer-one-shoulder-sleeveless/
https://stylematters.in/product/v-neck-half-sleeve-casual-jumpsuit/
Please check your markup in the description.
Best Regards
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