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In stock indicator

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  • #618017

    cc-7620
    Participant

    Please see attached screenshots. Even though the product is out of stock. woocommerce is still showing that the product is instock. If you refresh the browser, it switches to out of stock. We are using WP rocket and have it set up as you discuss in your artical. I assume this is a caching issue? Our users do have to be logged in to see this stock status.

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    #618208

    cc-7620
    Participant

    This is even happing on the shop pages. These products are all out of stock. Notice the Out of Stock bar at the top, but then above the price it says In stock.

    As a side note, how do I shut off the OUT OF STOCK bar at the top and only display stock above the price (I found that setting)

    #618404

    Artem Temos
    Keymaster

    Hello,

    If the product was in stock and is now in stock, it may still be displayed incorrectly if loaded from the cache. This is how WP Rocket works by default. To avoid such situations, we recommend reducing the cache lifespan in WP Rocket settings to 30 minutes or less.

    Kind Regards

    #618468

    cc-7620
    Participant

    I would agree, but our site is still under development and the products have never been in stock.

    #618508

    Artem Temos
    Keymaster

    In this case, could you please check how it works with the default WordPress theme or Storefront?

    Kind Regards

    #618704

    cc-7620
    Participant

    Ok, I will test. I will first disable WP rocket and test.

    Where are the red OUT OF STOCK bars coming from.. Is that your theme? Those are accurate but the lower one below sku are not. I would like to turn off that RED out of stock bar.

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    #618722

    cc-7620
    Participant

    You can disregard this. This is coming from my multi location plugin I believe.

    #618817

    Artem Temos
    Keymaster

    OK, we are glad that you found it. Please let me know if you need any further assistance.

    Kind Regards

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Viewing 8 posts - 1 through 8 (of 8 total)