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Inability to use prebuilt website content

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #703323

    Awesome Akinfenwa
    Participant

    I’m trying to install a prebuilt website, but I’ve noticed that the prebuilt website content doesn’t override the existing content. How do I resolve that?

    #703338

    Hello,

    The issue is that the demo content might not have been imported correctly, or some elements were imported in a different format than expected.

    Please try to deactivate the third-party plugins and import the demo again.

    Note that our dummy content works only on a fresh installation. If you have some content already, it will conflict with your existing posts, and most of the content will not be imported correctly.

    If the issue remains, try to increase the “PHP Max Input Vars” parameter to 10000 or higher in your PHP configuration and import the demo again.

    If the issue still remains, share the WP login details so I can further check on your site and give you a possible solution.

    Best Regards,

    #703351

    Awesome Akinfenwa
    Participant

    What’s the email to send the login details to?

    #703407

    Hello,

    You can use the dummy email and create logins on it and share with me here under the private content area of this topic.

    Alternatively, you can try with my email: [email protected]

    Best Regards,

    #703428

    Awesome Akinfenwa
    Participant

    Hello, I’ve created it using [email protected]; you should have gotten an email.

    #703531

    Hello,

    No, I haven’t received any login link.

    Please create a dummy email, set up a login there, and share the login details with me.

    Best Regards,

    #703537

    Awesome Akinfenwa
    Participant

    Hello, if the email you gave is correct, you should have received an account creation email and a password reset email.

    I’d rather not create a dummy email.

    #703565

    Hello,

    I gave the correct email, and please see this screenshot: https://postimg.cc/CdRmvZmM . I haven’t received any of your emails.

    Please double-check and send back again OR share the Logins via any other mean.

    Best Regards,

    #703583

    Awesome Akinfenwa
    Participant

    Hello, kindly check the private content area.

    #703601

    Hello,

    Your issue has been resolved. Check back your site and check the issue.

    Best Regards,

    #703603

    Awesome Akinfenwa
    Participant

    Thank you. How did you resolve it, please?

    #703650

    Hello,

    Deactivate the plugins on your site not related to the theme, import the demo, and it is working fine.

    Best Regards,

Viewing 12 posts - 1 through 12 (of 12 total)