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Incompatibility with ELEMENTOR

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  • #605142

    whooho.it
    Participant

    I finished creating the site for a client of mine but suddenly Elementor no longer allows me to access the changes to the Home page. I can no longer modify it. I tried to deactivate all the plugins to see if there were any incompatibilities, but it didn’t work. I can only believe it’s an incompatibility with the theme.
    I can access the editor on other pages, but not the Home page.
    What can I do to avoid losing all the work done in these weeks?
    I don’t want to start over.

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    #605158

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor

    Thank you in advance.

    #605159

    whooho.it
    Participant

    OK

    #605230

    Artem Temos
    Keymaster

    It is caused by the custom code you added to the header.php file. Please remove it and test how it works https://monosnap.com/file/ZGoTDUagee2AwD7F0B1dd1MW4saRCX

    #605254

    whooho.it
    Participant

    HI,
    Thanks for the help, it works now. The code I entered belongs to Google Tag Manager, I install it on all sites and it has never given me problems. Does this mean that your theme doesn’t make Eeditorer compatible? Or that it conflicts with Elementor and your theme isn’t affected?
    Thank you

    #605300

    Artem Temos
    Keymaster

    Hello,

    It looks like you did something wrong while pasting the code. We recommend you using some extra plugin to implement Google Tag Manager on your website.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)