The system accepts even if the customer enters incomplete phone information on the order screen. If the customer has paid for the order but entered the phone number incorrectly, it causes a big problem during the shipping process. Because cargo companies do not accept shipments without a phone number. Even if we ship with a different number, if the cargo company cannot contact the customer, the product comes back as a return.
If the customer has to follow a format such as “xxx-xxx xx xx” when entering the phone number, we would prevent orders from missing phone numbers.
When you make improvements in this regard, you should also enable settings related to accepted number formats and country codes from the admin panel. This problem is a serious problem for us right now. How can we solve this problem?
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