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Incomplete theme

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  • #331057

    Tom Vanderhoeght
    Participant

    Hello,
    First of all: WOW what a theme!!

    But after the update 6.2 I keep getting the message that the theme in incomplete and hangs in the admin backend.

    I tried (in safe mode) to resume the theme loading – no result
    I tried (in safe mode) to reinstall the theme – no result
    I deleted (in safe mode) the theme and tried to reinstall the theme – no result

    At this moment the default wordpress-theme is installed, because I can’t get Woodmart reinstalled.

    Thanks for the support.

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    #331068

    Artem Temos
    Keymaster

    Hello,

    Thank you for contacting us!

    Sorry, it looks like a bug in our theme that is going to be fixed asap. Try to edit the file woodmart/inc/integrations/visual-composer/maps/images-gallery.php and replace the following code

    woodmart_get_vc_animation_map( 'wd_animation' ),
    woodmart_get_vc_animation_map( 'wd_animation_delay' ),
    woodmart_get_vc_animation_map( 'wd_animation_duration' ),

    with this one

    function_exists( 'woodmart_get_vc_animation_map' ) ? woodmart_get_vc_animation_map( 'wd_animation' ) : '',
    function_exists( 'woodmart_get_vc_animation_map' ) ? woodmart_get_vc_animation_map( 'wd_animation_delay' ) : '',
    function_exists( 'woodmart_get_vc_animation_map' ) ? woodmart_get_vc_animation_map( 'wd_animation_duration' ) : '',

    Kind Regards

    #331227

    Tom Vanderhoeght
    Participant

    Thx for the support, until now no result.

    I kept trying a bit and placed all the plugins “on hold” and found that there’s an error in the “woodmart core” plugin. When I (re)activate this plugin, the site goes down.

    #331229

    Artem Temos
    Keymaster

    Please, download the latest version 6.2.1 and try to install it. Let me know if it doesn’t work either.

    #331242

    Tom Vanderhoeght
    Participant

    Thx, the update installed correctly, I’m running 6.2.1. But when activating the “woodmart core” plugin, I get a critical error and the site goes down. Placing the “woodmart core” plugin on hold (changing the foldername via ftp to “woodmart-core.hold”) brings back the site and administration.

    #331322

    Artem Temos
    Keymaster

    OK, please, send us your admin and FTP access so we can update the plugin and check what is wrong.

Viewing 6 posts - 1 through 6 (of 6 total)