Inconsistent shipping costs

Hello,

On my site https://creations-lyllou.fr/, the shipping costs indicated on the order confirmation page do not correspond to the rates indicated in the extension settings.

The problem is not related to taxes.

The site is showing me €10.80 for shipping when it should be showing €5.25 before tax.

Here are a few screenshots:
https://snipboard.io/1yovOR.jpg
https://snipboard.io/oVpEsw.jpg
https://snipboard.io/H9pVsC.jpg

Can you please help me?

It’s highly likely that the problem isn’t with the theme, but if you can at least take a quick look to help me out, as I’m facing an issue. Thank you in advance.

Hi alexis-fontana.fr,

Thanks for reaching to us and appreciate your patience.

Shippings related to WooCommerce settings and WoodMart does not control these. Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

Please refer to below articles for more details as well:

https://woocommerce.com/document/delivery-options-for-woocommerce/
https://woocommerce.com/document/setting-up-shipping-zones/

Regards,

Hello,

Thank you for your feedback.

I’ve finally found the source of the problem, I should have used dots instead of commas on the shipping costs.

Best regards,

Hi alexis-fontana.fr,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

Your feedback is the motivation to improve our work and services.

Regards,

[Author]

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