Incorrect discounts percentaje

I have updated the theme and then sale percentages are wrong. Please help!

Hello,

Please deactivate all the third party plugins and provide the admin panel login details of the website.

Best Regards

Ok, i send you on private

I am sorry, forgot the url. I send too.

Hello,

Please deactivate all the third party plugins, activate the parent theme then check back.

If the problem still continues then leave all the third party plugins deactivated and tell me then we will troubleshoot with the theme plugins.

Best Regards

I have deactivated all plugins and switched to the parent theme in my staging copy and nothing. Attached I am sending the credentials to enter the staging copy.

Thanks in advance.

Best Regards

Hello,

As all the third party plugins are deactivated the issue is not appearing on your website. Please clear cache and check back.

Best Regards

I’m sorry but, with all the plugins deactivated and the cache cleared, everything is still the same. The problem remains exactly the same.

Please see for yourself.

I’m sorry but, with all the plugins deactivated and the cache cleared, everything is still the same.

The problem remains exactly the same.

Please see for yourself.

Hello,

Please provide the URL of the page where the discounts displayed wrong to check it myself and help you out accordingly.

Best Regards

I send you credentials again.

Thanks in advance.

Kind regards.

Hello,

Please provide an example of wrong percentage with a relevant screenshot and also provide the URL of the product.

Best Regards

All discounts for example from the deltaplus brand should be at 34 percent, however in the case of the screenshot it is shown as 25 percent when it is incorrect, it is 34 percent (4,8—-3,17).
In other cases it appears as a discount of 33, 36, 32, 35… but always it would be 34%

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Please, update the theme to the latest version 6.5.2. Let us know if it helps or not.

Kind Regards

Awesome, 100% solved, you guys are great.

Thanks

Kind regards.

Great, you are welcome! Feel free to contact us if you have any further questions.

Kind Regards

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