Home Forums WoodMart support forum Incorrect display after theme update

Incorrect display after theme update

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #695020

    casaecolori.it
    Participant

    Good day.

    On the website homepage: https://casaecolori.it/, the photos for the “Product of the Week” and “Best-Selling Products” are not displaying (or loading) correctly.

    On the product page: https://casaecolori.it/product/fissativo-per-pittura-esterna-isol-80-20/, the Single Product Layout is displayed incorrectly. This layout is configured in the admin panel, and I am currently unable to modify or correct the settings within the admin section.

    I kindly ask for your assistance in resolving these issues.

    Thank you in advance.

    #695080

    Artem Temos
    Keymaster

    Hello,

    To assist you better, we kindly request that you disable all plugins not directly associated with our theme. For the proper functioning of our theme, please ensure the following essential plugins remain activated:

    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder
    Thank you in advance for your cooperation.

    Best regards

    #695083

    casaecolori.it
    Participant

    Please, I trust you to do this – you know best which plugins are yours. Thank you in advance.

    #695105

    Artem Temos
    Keymaster

    Please disable your plugins so we don’t break anything on your website. Our theme requred plugins are:

    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    #695107

    casaecolori.it
    Participant

    I’ve done everything, you can work.

    #695157

    casaecolori.it
    Participant

    On the website homepage: https://casaecolori.it/, the photos for the “Product of the Week” and “Best-Selling Products” are not displaying (or loading) correctly.

    On the product page: https://casaecolori.it/product/fissativo-per-pittura-esterna-isol-80-20/, the Single Product Layout is displayed incorrectly. This layout is configured in the admin panel, and I am currently unable to modify or correct the settings within the admin section.

    I kindly ask for your assistance in resolving these issues.

    #695189

    Artem Temos
    Keymaster

    Hello,

    You can fix it by applying patch # 695184. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

    Kind Regards

    #695191

    casaecolori.it
    Participant

    Now everything is back to normal and the site displays correctly. Thank you!
    The only question left is why PayPal payment isn’t working.

    #695194

    casaecolori.it
    Participant

    And one more question: the store logo is not displaying well on the mobile version of the site and on the checkout page. Please fix that as well. The logo can be taken from the main page (on a computer).

    #695198

    casaecolori.it
    Participant

    patch # 695184 I did everything, but the logo is still displayed incorrectly in some parts of the site.

    #695296

    Artem Temos
    Keymaster

    We are glad that your original issue is solved. We close this topic for now. Please feel free to create a new one for separate issues.

    Thank you

Viewing 11 posts - 1 through 11 (of 11 total)

The topic ‘Incorrect display after theme update’ is closed to new replies.