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Infinite Product Load and Sorting Issues

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  • #288140

    koskow
    Participant

    We are using infinite loading, which is great, however, when we sort, after loading a bunch of products, we end up on “Page 3” or “Page 7.” I understand this from an infinite loading perspective because, in essence, I have loaded down to that page. The issue is that once you do sorting on that list, and you are brought to “Page 3” in the breadcrumb, you will notice that all the products before page 3 aren’t displayed anymore.

    This is creating a usability issue, where people are confused as to why they can’t see the other products.

    Here is a video of the issue: https://drive.google.com/file/d/1brDsxoQ2CcU8XmNOVzzRezOJco0Lr5ti/view?usp=drivesdk

    Thanks!
    Kevin

    #288193

    Artem Temos
    Keymaster

    Hello,

    Yes, we understand your point but our Infiniti loading option is just a wrapper over standard WooCommerce pagination. And by default, when you go to the 4th page and sort products, you will stay on the same page. That is why you see the same behaviour with our theme and Infiniti scrolling feature. Check WooCommerce Storefront demo here https://themes.woocommerce.com/storefront/shop/page/4/?orderby=rating

    Kind Regards

    #288263

    shweta
    Participant

    Facing a similar issue. This was not there before the theme update. I am sure Woodmart will have a concrete solution to this very soon. It is affecting sales. 🙁

    https://xtemos.com/forums/topic/urgent-site-broken-back-button-is-behaving-wierd/

    #288271

    shweta
    Participant

    @Theme Developer…

    I also understand that the Infinite loading option is just a wrapper over standard WooCommerce pagination But when we sort or go back, we should see the standard page number option, like in https://themes.woocommerce.com/storefront/shop/page/4/?orderby=rating

    But unfortunately, there appears no option of going back to pages prior to the page it has landed to.

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    #288326

    Artem Temos
    Keymaster

    Sorry, but we can’t change this behavior in our theme, unfortunately.

    #288331

    shweta
    Participant

    This was there previously. I have been using your theme for more than a year now. It was not like this in the previous version. Is there an option to roll back to the previous version?

    #288332

    Artem Temos
    Keymaster

    Yes, because now we have added an option to update the URL like /page/2/. We can add an option to disable this functionality and the sort widget would work as you want.

    #288336

    shweta
    Participant

    Kindly suggest how can we disable this function? This is important and critical.

    Sharing login details in private content.

    #288368

    Artem Temos
    Keymaster

    Try to add the following PHP code snippet to the child theme functions.php file to do this

    add_filter( 'woodmart_load_more_button_page_url', '__return_false' );

    #288424

    shweta
    Participant

    Looks like working but i’ll still confirm the same after observing it for 72 hours. Thanks again.

    #289035

    koskow
    Participant

    That worked for me. Thank you.

    #289039

    Artem Temos
    Keymaster

    Great, you are welcome!

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