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Infinite Scroll Load More Button Redirect Loop

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  • #627729

    Omnia Stores
    Participant

    Hi,
    We are having a lot of issues with Load More Button infinite scrolling.
    As per our checking with Kinsta Hosting we have issue with

    It seems that theme code is actually embedding the parameters into the load more button link. Therefore, I loaded https[:]//omniastores[.]com/product-category/luxury-sets/ but received cache data that was created when this URL was requested by someone else:

    https[:]//omniastores[.]com/product-category/luxury-sets/?utm_source=facebook&utm_medium=cpc&utm_campaign=om-fb-all-traffic-23Oct24&utm_content=Iffah%20luxury%20sets&fbclid=PAZXh0bgNhZW0BMABhZGlkAasWRoTmCQoBphuh7jL0YvBknRldXDsue-SiccAyoQv6R_JtVDic-F5RZEZcwatvWb_h-g_aem_EBVYYwSTTgaND-ifmP0_Ag

    I was able to track the source of this issue, and I see it is happening because of a redirect loop. Specifically, the next page tries to load from this URL:

    However, that URL is returning a redirect that points to the same URL; so the browser tries to load it over and over until it fails to load the next page.

    Attached images for reference.

    The infinited scolling load more button is not working.

    Attachments:
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    #627732

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #627736

    Omnia Stores
    Participant

    The site is live and we have paid campaigns running. So we cannot afford any downtime.
    Can you please check accordingly.

    #627739

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

    #627750

    Omnia Stores
    Participant

    Ok let me setup a staging development copy of website and share with you.

    #627777

    Omnia Stores
    Participant

    As well please check below link in private, this also had the same issue.

    #627872

    Artem Temos
    Keymaster

    OK, please let me know once you can provide us with your staging access.

Viewing 7 posts - 1 through 7 (of 7 total)