Infobox Titel does not interpret HTML in translation, only in original

The titel of the infobox has 2 lines and the 2nd lines uses ‘strong’ tag and it works fine in 1st language.
In the 2nd language I see the tag word ‘strong’, no matter if I use it or not.
How to resolve this? WPML is blaming this to the theme element.
Some on contact page with ‘hr’ tag. Plese tell me how we could resolve this.

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Hello,

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

Hi, this is a live page and I cannot disable plugins, however you can edit the beta website which is the same.
I have disabled plugins, but I need to keep active wpml, without does not make sense
it’s not an issue of other plugins, but how wmpl is handling your infobox element

Try to add the following code to WPML -> Settings -> Custom XML

<wpml-config>
  <shortcodes>
    <shortcode>
      <tag>woodmart_info_box</tag>
      <attributes>
        <attribute encoding="allow_html_tags">title</attribute>
      </attributes>
    </shortcode>
  </shortcodes>
</wpml-config>

Kind Regards

Hi Arten, thank you very much. This works great!
The only thing missing is that the Button-Text of the Infobox is not shown in the language editor, so I cannot change it. How to make the woodmart Infobox element fully translatable?

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Hello,

Could you please clarify what the page you are testing on? We created a new test page and it seems to be working correctly.

Kind Regards

the (german) page ‘Über uns’, which is ‘Su di noi’ in italian, but I cannot see/edit the button text neither edit the button url

I have now checked the differences. On the beta website I see the ‘mehr’ and the url. On the online website I do NOT see them. Even If I edit page and resave, it does not change anything. I really do not understand this difference.

We just tested this and the button can be translated. Here are screenshots

https://prnt.sc/15UqDYQ1Hwz4
https://prnt.sc/8swDHtZbcao5

You are right, did you see my answer?

In this case, we need to be able to test it on your live website.

here it is

Please do not forget the <br> tag

[waldemar]

Hi sorry about the next message. I’d like to inform you that I have 2 other pages where 1 works and 1 does not work…

Page Filz (de) Feltro (it) I can edit url and title
Page Schafwollbad (de) and Bagno di lana (it) I do NOT see the url in the translation editor

I tried to resave the pages, but there is no change

! Tomorrow my client wants to go online with italian, but we need to remove this malfuncions, thank you

• This reply was modified 4 months ago by waldemar. Reason: image size

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Hello,

Sorry, but we can’t enter your dashboard https://prnt.sc/5rZy-jnuQntJ

Kind Regards

Hi, sure that you use bergauf.it and not filz23.ad-passion.it?

new pw

We have fixed this on your website. Please, test how it works now.

Kind Regards

Awesome! For the <hr> you inserted a new XML, but for the missung URLs could you kindly tell me how you did it so the next time I can do it on myself without stressing you?

Waldemar

We will add this fix in our next theme update. After the update, you will need to remove this part https://prnt.sc/_hy0vxjJY2Uf
You can read more about that in WPML documentation https://wpml.org/documentation/translating-your-contents/page-builders/how-to-register-page-builder-modules-and-theme-options/

Ok, thank you

You are welcome. Feel free to contact us if you have any further questions.

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