Information Height

Hello Team,

I’m using the information box element on my website, and I want the boxes to have equal height with properly aligned content. for a better understanding please find the screenshot attached.

Screenshot URL: https://drive.google.com/file/d/1rDGeD54yvB_PBmjhxuwrr9Jr-Hxy9Nqj/view

Hi shweta,

Thanks for reaching to us.

Can you enable Auto height option and check again? https://prnt.sc/M2zeDRSqCWEg

Regards,

Hello,

Thanks for the reply, I’m using the WP bakery Not Elementor.

Hi shweta,

First of all, I’m really sorry have taken long time to reply you due to the weekend.

WPBakery and Elementor have same settings https://prnt.sc/6j25PkGr-4ja

Regards,

I have activated this option, but the same issue persists. Could you please check for me? I have shared the login details and page URL below.

Hi shweta,

Please let me to explain: Auto height option helps the height of items change automatically when sliding, not changing to fixed height.

If you want to set fixed height to slides, Please add the below Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:

.info-box-carousel-wrapper .wd-wpb {
    min-height: 314px;
} 

Regards,

Hello,

Thank you the code working fine from my side, but I want the text and heading should be equal for a better understanding please find the screenshoot attached.

Attachments:

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Hi shweta,

Please add the below Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:

.wd-info-box :is(.info-box-subtitle:not(.subtitle-style-background),.info-box-title) {
	min-height: 160px;
}

Regards

Hello,

I have added this code but this code is not working from our website, can you check for me and fix this issue? i have already shared the login details in the private section.

Best

Hi shweta,

Please check again, the authors are now same height https://prnt.sc/8Q2XWkRoeL67

Regards,

Hello,

No, the authors name are still not equal, please find the screenshot attached

Attachments:

You must be logged in to view attached files.

Hi shweta,

Please check again, and make sure you cleared the browser cache.

Regards,

Hello,

I have checked multiple types but the issue has been the same for better understanding please find the attached video URL: https://share.nmblc.cloud/1725855912269-screencast-berylagency_store-2024_09_09-09_54_49.webm

Also, we don’t have a cache plugin on our website this is the test domain.

Best

Hello shweta,

You should Purge cache from plugins / CDN or disable it and check again.

Best Regards,

We are using any cache plugin and CDN on our website. this is the test domain

Hi shweta,

First of all, I’m really sorry have taken long time to reply you.

I checked your site again and didn’t see Custom CSS I provided above. I added again and the authors are same line.

Regards,

[Author]

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