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Inquiry-popup form on mobile

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  • #362006

    Marko
    Participant

    Hi,

    I’m trying to set alternative solutions in cases when I don’t want to show a price on my website.
    I made an inquiry form that is connected with a button below the big image on a product page.

    But now, I have a problem with it, it works on the desktop, but redirects to the home page on tablet and mobile.
    I had the same problem with form on my contact and about us page, but you fixed that problem for me.
    But, in the end, I don’t know how to solve this by myself.
    Please check the links below:

    2. On those product pages I have a problem with this inquiry button, I can’t put it in the middle of the screen, check it out on desktop and tablet, can you help me how to place it right?

    Thank you
    Best regards

    #362196

    Hello,

    WoodMart theme as well as any other theme does not influence the Woocommerce functionality. We do not provide customization for Woocommerce, unfortunately.

    If you want to hide the prices, you can enable the Catalog mode in the Theme Settings > Shop.

    If you have any questions please feel free to contact us.

    Best Regards

    #362304

    Marko
    Participant

    No. That wasn’t a part of my question. I know that you don’t.
    I don’t want to hide all prices, I want to hide some, and I made an inquiry button.
    I want to make this option until I find a better solution, this is not customization for Woocommerce, but an alternative.
    You didn’t read my question carefully.
    I was talking about this popup form that I made that is visible on desktop but doesn’t work on tablets and phones.
    As I said,
    “I had the same problem with the form on my contact and about us page, but you fixed that problem for me.
    But, I don’t know how to solve this by myself.”

    Please check the links below:
    Thanks

    #362351

    Hello,

    It is not possible to hide the price of one product and leave it on another with CSS.
    Such modification requires complicated Woocommerce code customization which is not covered by our support.
    You will need to search for a plugin or customize Woocommerce.

    Alternatively, you can insert the price in one product and not insert it into another. You can create an HTML block with the contact form and insert it in the extra block on the product page: https://xtemos.com/docs-topic/html-blocks-usage/

    Best Regards

    #362370

    Marko
    Participant

    Ok. Again, I have to tell you that I know that. I guess you didn’t read the private content.
    I don’t want us to waste each other’s time.

    As I said, I already made an inquiry contact form, and yes, using HTML block, and I’ve added that form to the button below the work as I said. But that popup inquiry contact form only shows on desktop, not on tablet and phone.

    I’m asking you to help me with that, not with dynamic Woocommerce prices.
    Check the screenshots and links below:

    1. Just click on “HERE”, the first attached image, and 1st link below, to see where the same principle works well.

    2. 2nd attached image is my Elementor dashboard and the link to the HTML block with “inquiry popup form” connected with this new inquiry button that shows only on desktop.

    3. The link to the product page and 3rd attached screenshot show you where to click to locate this error using mobile and tablet.

    Thanks

    • This reply was modified 2 years, 11 months ago by Marko.
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    #362374

    Marko
    Participant

    The second screenshot was mistakenly sent, this one is from Elementor dashboard:

    Attachments:
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    #362491

    Hello,

    Please check the settings you could hide the element or row on the mobile view. If you cannot find the option. insert the site admin access into the Private content below the message area.

    Best Regards

    #362493

    Marko
    Participant

    Hi,

    Do you mean that if maybe somehow the element or row is hidden on the tablet and the mobile, that could be the reason for not viewing the inquiry popup there?
    I’m not quite sure that I understand what you are referring to, can you please send me a screenshot of how and where are these settings?

    You can see my details below.
    Thanks

    #362574

    Marko
    Participant

    And I have to ask you this as well,

    I’m using dummy content as well as an already made popup contact form but I’m adding my details.
    When I send a reply, how to get rid of “<[email protected]>”
    that appears in my replies and replace it with mine?
    Here is a screenshot:

    Regards

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    #362585

    Marko
    Participant

    Sorry, for the last question,
    I’ve found the settings in a contact form 7, so just ignore this question,
    I need help with questions related to the popup form on mobile and tablet.
    Thanks

    #362791

    Marko
    Participant

    Hi @yanakar,

    did you see my message and sigin details?

    Regards

    #362980

    Hello,

    You have added a button with the link, please delete the link and insert the Popup widget as shown on the screen: https://gyazo.com/64f33cdcf2dbcd42ce9b1c0dfa71adac

    If you have any questions please feel free to contact us.

    Best Regards

    #362983

    Marko
    Participant

    Ok. I see that.
    I don’t understand? Now what?

    #362986

    Marko
    Participant

    Got it! Great!
    Thanks a lot!
    Regards

    #363094

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 15 posts - 1 through 15 (of 15 total)

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