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Inquiry regarding problems updating settings in the Wordmark template

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  • September 12, 2025 at 1:14 am #685995

    mohammedoussamab2022
    Participant

    Hello Development Team,
    I hope you are all well. I’m currently experiencing some difficulties with the Wordmark theme I’m using on my website. The problem is that changes I make to colors, fonts, and languages aren’t reflected immediately. For example, color and font changes don’t appear immediately, and language changes take a long time to be reflected.
    I’ve tried clearing the cache and checking my settings, but the problem persists.
    Please help me diagnose this issue and find a solution.
    Thank you very much for your time and support.

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    September 12, 2025 at 3:45 pm #686157

    mohammedoussamab2022
    Participant

    I am waiting for your answer, none of you have reached me

    September 12, 2025 at 4:15 pm #686171

    Hung Pham
    Participant

    Hi mohammedoussamab2022,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,
    Hung PD

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