insert image

hi support, in the recruitix.me website it’s impossible to insert images. everywhere. elements, categories, attributes … I attach a video where I show you that I cannot insert an image in a category.
Can you give a look? This started to happen when we move the site from staging to pre-prod, but we did not change anything. the new website is a clone of the old one. I send you also the admin credentials

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I forgot to say that this is happening to different users, on different devices

Hello,

There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

Best Regards.

ok thank you. close the ticket

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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