Inserting Xtemos Template into elementor – Problem

I found this topic but no answer – i can not add xtemos template into elementor. Pressing inserts makes it load a second and goes back but doesnt add it. Any solution for this?

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

[christoffer]

Done and sent as private. Problems seems to be only when i try to eddit making an Layout. If i make a new page for example, i can add, but when making a layout page = not working.

• This reply was modified 1 year, 5 months ago by christoffer.

Hello,

We just tested this on your website and it works well. Please, check the About us page https://gyazo.com/06a466ac3cabb16c84e2fded5e67495e

Kind Regards

Problem is when i am editing a layout page with elementor, for example now i have Apple iPhone Archive page. Can you please test it there

Yes, it works there too https://gyazo.com/4eab5b00d912211770e1d75f4e1a2f6e

I wonder how it is possible for you to get it. Tried on an Mac with Safari/Chrome and on an windows with Chrome.. Any other help?

Could you please open your browser console (network tab) and record a short video to see what error you get while importing it?

[christoffer]

Video link made

• This reply was modified 1 year, 5 months ago by christoffer.

Could you please check how it works with the element we shown on our screenshot earlier?

[Author]

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