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Instagram Account

Viewing 23 posts - 1 through 23 (of 23 total)
  • Author
    Posts
  • October 19, 2021 at 10:57 am #326216

    shweta
    Participant

    Hello Team,

    I’m unable to connect to Instagram account to my website. can you please check the issue I have already connected the Instagram account to Facebook? still showing the issue.

    Best

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    October 19, 2021 at 11:06 am #326223

    shweta
    Participant

    Find screenshoot attached

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    October 20, 2021 at 8:33 am #326509

    Elise Noromit
    Member

    Hello,

    Please update your site admin access, insert the credentials into the Private area below the message area.

    Best Regards

    October 20, 2021 at 9:08 am #326521

    shweta
    Participant

    Hello,

    Thanks for the quick response please find the details below:

    October 20, 2021 at 12:49 pm #326607

    Elise Noromit
    Member

    Hello,

    We have tested and as you can see Instagram is properly integrated on the WoodMart side, provided the account has been properly configured: https://prnt.sc/1wugpyq

    Please contact Facebook and Instagram support let them help you to configure the account. WoodMart theme does not have any influence on Instagram or Facebook. The theme just integrates.

    If you have any questions please feel free to contact us.

    Best Regards

    October 21, 2021 at 2:19 pm #326834

    shweta
    Participant

    Hello,

    I have connected Instagram to Facebook.

    please find the video URL: https://1drv.ms/v/s!At0Qr1t_WfHtvA6yFSzS2GFaMrLX?e=MMxOqD

    Best

    October 22, 2021 at 10:36 pm #327069

    Elise Noromit
    Member

    Hello,

    What is your time zone and what time is convenient for you? As you remember we should be both online so that I could log in, Facebook has two-factor authentication.

    Best Regards

    October 23, 2021 at 3:52 am #327088

    shweta
    Participant

    Hello,

    We are in the Indian time zone, +5:30 GMT. our working hours 8:00 AM to 5:00 PM Indian standard time you can tell convenient time accordingly.

    Best

    October 25, 2021 at 8:28 am #327363

    Elise Noromit
    Member

    Hello,

    Are you ready now? I am monitoring your topic now.

    Looking forward to hearing from you.

    Best Regards

    October 25, 2021 at 8:45 am #327367

    shweta
    Participant

    Hello,

    Yes, I’m available now.

    Best

    October 25, 2021 at 8:58 am #327371

    Elise Noromit
    Member

    That is fine, please give the Facebook access and and be ready to get the security code and give me

    October 25, 2021 at 9:02 am #327373

    shweta
    Participant

    Please find the login detail below:

    October 25, 2021 at 9:26 am #327379

    Elise Noromit
    Member

    Please give the Instagram password into the private area

    October 25, 2021 at 9:28 am #327381

    shweta
    Participant

    Please find the log in detail below:

    October 25, 2021 at 9:30 am #327382

    Elise Noromit
    Member

    They will send the security code, where to send to mail or phone?

    October 25, 2021 at 9:32 am #327383

    shweta
    Participant

    Ok let me share

    October 25, 2021 at 9:33 am #327384

    Elise Noromit
    Member

    check the phone

    October 25, 2021 at 9:34 am #327385

    shweta
    Participant

    Security Code: 386219

    October 25, 2021 at 9:35 am #327387

    shweta
    Participant

    Are you able to login now?

    October 25, 2021 at 10:09 am #327392

    shweta
    Participant

    Hello,

    You are working on it?

    October 25, 2021 at 10:18 am #327398

    Elise Noromit
    Member

    Hello,

    We have got this screen: https://gyazo.com/19513a0db0da8660e60e88ee3adc566f

    Can you reconnect, seems it is connected to another Facebook account.

    Best Regards

    October 25, 2021 at 10:23 am #327400

    shweta
    Participant

    please find screenshoot

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    October 25, 2021 at 11:16 am #327423

    Elise Noromit
    Member

    Hello,

    Your recent screen shows another Facebook account. We are now trying to connect via ye**im.bo**lu/ you provided the access to and you show this account: instagram01.jpg

    Try to log our from ye**im.bo**lu and try to connect instagram01.jpg

    Best Regards

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Viewing 23 posts - 1 through 23 (of 23 total)