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Instagram connection?

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #550520

    pavel.vutkow
    Participant

    Hello,

    Trying to connect from my new site I’m building to instagram. I have no problem with the old site, but with the new one, after connecting to the accounts, the correct account does not appear, or the one connected to my Instagram does not appear at all:

    Please for assistance

    https://snipboard.io/78J4Wc.jpg

    #550563

    Artem Temos
    Keymaster

    Hello,

    We are sorry for the inconvenience. Our Instagram APP is currently under Facebook review. It may take a few days to solve this problem. We will notify you when Instagram starts working again.

    Kind Regards

    #551771

    pavel.vutkow
    Participant

    Any news?

    #551848

    pavel.vutkow
    Participant

    What I receive now is:

    Get access token :URL kann nicht geladen werden: Die Domain dieser URL ist nicht in den Domains der App vorhanden. Um diese URL laden zu können, füge alle Domains und Subdomains deiner App im Appdomain-Feld in deinen App-Einstellungen hinzu.

    #551994

    Artem Temos
    Keymaster

    Hello,

    We have developed a workaround for the Instagram issue. Now, you can specify the Instagram page manually. Try to connect now and let me know if it works.

    Kind Regards

    #553119

    pavel.vutkow
    Participant

    I tried but there was another error:

    Get instagram account id :Unsupported get request. Object with ID ‘7557231943’ does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api

    Can you help me?

    Regards,
    Pavel

    #553156

    Artem Temos
    Keymaster

    It looks like you did something wrong configuring your Facebook and Instagram accounts. Please follow the instructions carefully https://xtemos.com/docs-topic/how-to-setup-instagram-api/
    It now works as before and doesn’t require manually inserting the page ID.

Viewing 7 posts - 1 through 7 (of 7 total)