Home Forums Basel support forum Instagram element not working

Instagram element not working

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #144733

    redplumdigital
    Participant

    Hi, the Instagram element is not working. I found one of your posts and I added code to the child theme’s function.pho file and the shortcode.php file. But the code is not working. See screenshot.

    Sometimes the title doesn’t show, sometimes six posts show, sometimes 9 posts show, or sometimes there are nine posts but only 6 photos show.

    #144808

    Hello,

    Please provide the page URL where the Instagram element is, as well as your site admin and FTP access.

    Best Regards

    #144991

    redplumdigital
    Participant

    That is not my website. Someone else stepped in our conversation. See private info for my website.

    #145005

    Hello,

    Now I see your Instagram works. You do not have a lot of images now https://gyazo.com/b541fd4ea80ac8d83ce62423e5ee06c7

    When you delete from Instagram they are removed from the site as well.

    Please provide more details on your problem, how can I reproduce the problem?

    Best Regards

    #145047

    redplumdigital
    Participant

    Hello

    Thank you. But there are supposed to be only 6 photos and the title “The Gram” isn’t showing.

    #145076

    redplumdigital
    Participant

    It’s working now 😊

    #145120

    Hello,

    You can set the number of images to be displayed in the Instagram element.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 7 posts - 1 through 7 (of 7 total)