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Instagram feed broken after latest update

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #332203

    ToriTori38
    Participant

    Hello,

    Our instagram feed is broken after the last update. Everything was working 100% before we updated Woodmart to the latest release. This is not a problem with another plugin. This is as a result of the latest Woodmart release. Screenshot in private area.

    Can you please offer a fix ASAP.

    #332254

    Artem Temos
    Keymaster

    Hello,

    There is a problem with the API application on our side. Facebook blocked our WoodMart Instagram APP and by doing that your Instagram connection is not available. We have already contacted Facebook on this matter and waiting for their response. We hope to resolve this problem in the next few days. Sorry for the inconvenience.

    Kind Regards

    #332258

    ToriTori38
    Participant

    OK would you mind replying to this message when you get it working again, or creating a sticky in the support forum?

    #332323

    Artem Temos
    Keymaster

    Facebook has just restored our APP. Please, try to reconnect your account now in Theme Settings -> API integrations.

    #332327

    ToriTori38
    Participant

    Many thanks for ypur update. Yes it is working now without having to reconnect. Thanks for being very proactive about that issue 🙂

    #332330

    Artem Temos
    Keymaster

    We are glad to help. Let me know if you need any further assistance.

    Have a nice day!

Viewing 6 posts - 1 through 6 (of 6 total)

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