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instagram image error

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  • October 27, 2018 at 3:41 am #85508

    VIVI
    Participant

    instagram image error display, only for specific user account

    October 27, 2018 at 7:08 am #85518

    Artem Temos
    Keymaster

    Hello,

    Could you please send us a direct link where you have added the Instagram element so we could check it?

    Thank you

    October 27, 2018 at 8:31 am #85532

    VIVI
    Participant

    Hi
    I try it home page and other page ,still same with error
    and I also try it on widget , put it in footer or other sidebar
    with same problem.

    I’m using the wpbakery

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    October 27, 2018 at 12:38 pm #85558

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and provide your FTP access.

    Best Regards

    October 29, 2018 at 2:14 am #85742

    VIVI
    Participant

    ftp account

    October 29, 2018 at 7:20 am #85759

    Artem Temos
    Keymaster

    We cleared Instagram transients with “Transients manager” plugin and now it seems to work correctly. Please, check now.

    October 29, 2018 at 7:25 am #85762

    VIVI
    Participant

    it working.
    thanks for assist

    October 29, 2018 at 8:57 am #85792

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 8 posts - 1 through 8 (of 8 total)

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