Instagram Link Issue on Mobile Viewport

Hi, when clicking the images in the Instagram module on mobile they redirect to a random Instagram account and not the account specified in the admin panel. It works fine on desktop but not on mobile

Thanks

Hello,

Thank you for contacting us.

Could you specify what device do you use? We tested it on some android devices and it works without any problems.

Regards

This is on an iPhone 6 (iOS 10) in Chrome – all images within the module are linking to an Instagram profile called ‘p’

Thanks

same Problem. when i click instagram pics i go to Profile P.

Hi,

We tested it with Browser Stack emulator in both iPhones Chrome and Safari, on your web-site and on our development one and can’t see any problems with it

Can you please check again because I am still getting this issue – I have attached a screenshot of the link that is coming off the Instagram images.

http://colourocity.com/aquabumps/wp-content/uploads/2016/09/IMG_2022.png

Thanks

Yes, we see the link on your screenshot https://www.instagram.com/p/BJvyIkIDhHw/ and it doesn’t mean that it is /p/ author page. It means photo so we tried to open it and it still works correctly for us. We still can’t see the issue you have 🙁

Can you please investigate further because I just tried on a different phone with Safari on ios9 and have the same issue. Someone else on this thread also has the issue so it can’t be just me. It seems when the link is parsed to Instagram the photo reference is being ignored and it is going direct to whoever has the profile ‘p’

Thanks

We have made some fixes on our demo that probably can change this behaviour. Could you please test with your device how instagram works on our main home page http://demo.xtemos.com/basel/?

Yes your demo link works on my device, is there something I need to now update on my site?

Thanks

We will include the fix in our next update. It will be available in 4-6 days.

Thank you

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