Instagram_product_hashtag

We are testing the new site with the Instagram_product_hashtag on the product pages, it was working fine but now seems to be showing different instagram accounts even though the hashtag is correct throughout the site. Could you please advise?? Thanks

Hi,

Could you please send us a product and specify which hashtag are you using there?

Regards

See PC

But this page seems to show correct images. What is wrong there?

PC

Sorry, but it can’t grab photos from one account only. If you use instagram hashtag it takes all available photos. The key for this option is _woodmart_product_hashtag

Thats great – thanks.

What about the product size charts?

Cheers

What do you mean?

We have set up product sizing for various brands, didn’t know if you could upload these for all products via csv?

Do you mean a size guide? They should be imported as a separate post types and they are not simple meta values as instagram hashtags.

OK that makes sense.

Thanks again for all your help!!

One more Q a lot of our product descriptions are very long we would like to shorted them and be able to scroll or expand for more info. Similar to this page which I think was done with your theme could you advise how its done:

https://orientalth99.staging.wpengine.com/product/china-pack

You can try to enable accordion tabs as on your example website in Theme Settings -> Product page -> Tabs.

Thanks for getting back. Were happy with the layout. I was just wondering if we could manage the height of the description to maintain the overall layout, with a slider. Similar to the example and I think the CSS you provided on the attached example, I saw your forum. It would be fab if we could add that in.

Sorry, but it can’t be done with a CSS code only. It requires JS customization also so it is possible only for the accordion tabs style.

Would it be possible then to have the description accordion closed on mobile and table as default when you click on a product?

Thanks

W

Hi,

By default, WooCommerce opens the first tab when the page is loaded. You can try to close it manually right after page loading by adding this code snippet to the Custom JS section in Theme Settings

setTimeout(function() {
    var $tabs = jQuery( '.wc-tabs, ul.tabs' ).first();
    $tabs.parent().find('#tab-basel_additional_tab').hide();
    $tabs.parent().find( '.basel_additional_tab_tab' ).removeClass('active');
}, 10);

Regards

Thanks for that, unfortunately I seem to be getting errors with that code when I drop into the custom JS + product images seem to go missing?

Where can we see the code added on your website?

See below – thanks.

Sorry, what do you mean? Did you add the code or not?

Yes I’ve added the code.

So I presume when you go to the mobile product page the accordion will be closed )inc. description.

You are using some optimizations/caching plugins so we don’t see the code.

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