Install frozen….

[tkarts]

I know that it have been answered but i get the frozen “Unpacking package…” message whatever I’ve tried.

I’ve also deactivated all of my plugins. I do not know what else should I try.

I attach my PHP options

• This topic was modified 2 months, 2 weeks ago by tkarts.

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Hello

Thank you for reaching out regarding the issue with the WoodMart theme installation freezing at the “Unpacking the package” stage. This problem can sometimes occur due to server limitations or conflicts during the installation process.

To assist you further, please provide us with temporary admin access to your WordPress dashboard using the Private content field. This will allow us to investigate the issue directly and find the best solution for you.

In the meantime, you may also try increasing the PHP memory limit and execution time on your server, as these are common causes of installation freezes.

We look forward to your reply to help resolve this promptly.

Best Regards,

Increase of PHP memory limit, does not work either….

Anyway, I am transferring the site in another server for staging purposes and I’ll give you access there in short notice. It’s rather large…

Hello,

Thank you for the update.

Sure, please proceed with setting up the staging site and share the access details once it’s ready. I’ll check the issue there and assist you further.

Best Regards

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