installation failed

Dear Woodmart staff:

Just made purchase. Tried installing woodmart several times and all failed.

The screen reads:
Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin installation failed.

Tried turn off all plugin and retry installation, failed as well.
Please assist. Thank you.

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Hello,

Thank you very much for choosing our theme and for contacting us.

Please provide the net WordPress installation, advise what plugin you would like to use: Elementror or WP Bakery page builder, I will help to install.

Best Regards

Thank you for your reply.
I don’t understand the part about “net WordPress installation”, could you please explain a bit more?
I am using Elementor pro.

Hello,

Are you installing WoodMart from the scratch or on an existing site?

Best Regards

I installed woodmart to a site that I am building.
The site has only some pages and a few demo item in woocommerce so far.
I tried installing with woocommerce activated and deactivated, none worked.
Could you please access my site and see what’s wrong?

Hello,

I have installed the theme, please activate the plugins one by one and check if there are any problems.

Best Regards

[Author]

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