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Integrations working in Elementor but not on Website
- This topic has 12 replies, 2 voices, and was last updated 1 year, 3 months ago by Artem Temos.
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AuthorPosts
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August 31, 2023 at 11:24 am #492390
admin-9367ParticipantDear Support!
I am using Smash Balloon Instagram Feed and your provided Google-Maps Integration for Elementor. In Elementor the content shows up correctly and everything is working fine, but on the website I receive Google-Maps Error (using correct API-Key) and in the prefooter I don’t see the Instagram-Feeds.Please could you check and give me advise?
best regards,
Shape-LineAugust 31, 2023 at 11:26 am #492391
admin-9367ParticipantAdded extra information…
August 31, 2023 at 11:52 am #492399
Artem TemosKeymasterHello,
You have some custom JS code that causes error in the console and may affect some features. Here is a screenshot https://gyazo.com/0b0e3f80433edf1b2db6b6f3430187dc
Please, remove this code first and then test how it works.Kind Regards
August 31, 2023 at 12:02 pm #492403
admin-9367ParticipantThe Custom JS Code was added as a try to resolve this issue 😉
The Code is now deleted, but the issue still remains.Best regards,
Shape-LineAugust 31, 2023 at 12:05 pm #492405
Artem TemosKeymasterCould you please temporarily disable all plugins that are not related to our theme so we can check without them?
August 31, 2023 at 3:15 pm #492461
admin-9367ParticipantI tried on a staging website of the shop to deactivate all plugins except “Woodmart Core” and “Elementor” – the issue is still existing.
August 31, 2023 at 4:24 pm #492482
Artem TemosKeymasterWe see the following message in the console https://gyazo.com/43677d0e72ff544095ae61bdc43364c7
And it means that your Google maps API key is not valid.Kind Regards
August 31, 2023 at 5:45 pm #492508
admin-9367ParticipantI recreated the contact site and now the map is working. So this Google thing might be solved.
Any idea how to get the Smash Balloon Insta Feed working, that it shows all feeds like in the smash ballon plugin preview (see attached screenshots)?best regards,
Shape-LineAttachments:
You must be logged in to view attached files.August 31, 2023 at 5:48 pm #492514
admin-9367ParticipantI just recognized, that it is working after refreshing the site again with F5.
Pressing CTRL+R shows the embedded feed without pictures – pressing F5 – showing pictures.
Why is that? A caching problem? Any idea?best regards,
Shape-LineSeptember 1, 2023 at 9:12 am #492565
Artem TemosKeymasterHello,
It looks like your staging website is no longer working. Please, send us your new staging website access so we can check this issue.
Kind Regards
September 1, 2023 at 10:40 am #492600
admin-9367ParticipantGood morning!
The staging was removed.
Pls. find the URL – in the “extra information” 😉best regards,
Shape-LineSeptember 1, 2023 at 10:41 am #492601
admin-9367ParticipantExtra information
September 1, 2023 at 11:20 am #492611
Artem TemosKeymasterPlease, keep all plugins that are not related to our theme temporarily turned off and switch to the parent theme
Thank you in advance.
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AuthorPosts
Tagged: google maps, instagram feed, javascript
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