Integrations working in Elementor but not on Website
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Dear Support!
I am using Smash Balloon Instagram Feed and your provided Google-Maps Integration for Elementor. In Elementor the content shows up correctly and everything is working fine, but on the website I receive Google-Maps Error (using correct API-Key) and in the prefooter I don’t see the Instagram-Feeds.
Please could you check and give me advise?
best regards,
Shape-Line
Hello,
You have some custom JS code that causes error in the console and may affect some features. Here is a screenshot https://gyazo.com/0b0e3f80433edf1b2db6b6f3430187dc
Please, remove this code first and then test how it works.
Kind Regards
The Custom JS Code was added as a try to resolve this issue 😉
The Code is now deleted, but the issue still remains.
Best regards,
Shape-Line
Could you please temporarily disable all plugins that are not related to our theme so we can check without them?
I tried on a staging website of the shop to deactivate all plugins except “Woodmart Core” and “Elementor” – the issue is still existing.
We see the following message in the console https://gyazo.com/43677d0e72ff544095ae61bdc43364c7
And it means that your Google maps API key is not valid.
Kind Regards
I recreated the contact site and now the map is working. So this Google thing might be solved.
Any idea how to get the Smash Balloon Insta Feed working, that it shows all feeds like in the smash ballon plugin preview (see attached screenshots)?
best regards,
Shape-Line
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I just recognized, that it is working after refreshing the site again with F5.
Pressing CTRL+R shows the embedded feed without pictures – pressing F5 – showing pictures.
Why is that? A caching problem? Any idea?
best regards,
Shape-Line
Hello,
It looks like your staging website is no longer working. Please, send us your new staging website access so we can check this issue.
Kind Regards
Good morning!
The staging was removed.
Pls. find the URL – in the “extra information” 😉
best regards,
Shape-Line
Please, keep all plugins that are not related to our theme temporarily turned off and switch to the parent theme
Thank you in advance.
.
