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Invalid response from the server. Check your AJAX request.

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  • #638493

    Twisted
    Participant

    Hello, I am getting this constant error notification of: Invalid response from the server. Check your AJAX request.

    Mainly in the header builder.

    It happens when I create a new header from the templates, when I try to duplicate a header.

    In addition, adding a element goes directly to a blank page.

    I have reviewed other posts and have disabled all the recommended plug ins and have tried to edit the parent theme and still getting the same results.

    Your help would be greatly appreciated

    #638722

    Luke Nielsen
    Keymaster

    Hello,

    I have created a clone but I didn’t see that error, https://prnt.sc/dR4_PxXT03t9 , could you please clarify on how to replicate that error?

    Thank you in advance.

    Kind Regards

    #638763

    Twisted
    Participant

    I am still getting it on my end.

    When I duplicate a menu and when I ” add a new” header

    I am using chrome.

    I also cleared all my cache to make sure there was no conflict.

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    #638850

    Twisted
    Participant

    I also wanted to add, that when I try to return to the header builder and click on one of the headers that produced that error, nothing loads, I get this blank screen.

    I also tried different browsers as well ad different admin users and get the same error with the inability to add new headers.

    Attachments:
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    #638855

    Twisted
    Participant

    Another detail, when I attempt to modify the existing header, update it and try to save it, the page is in constant spin icon and doesn’t stop – like it gets stuck.

    I hope these details will help you with an idea on how to resolve this issue.

    Thank you.

    #639082

    Luke Nielsen
    Keymaster

    Hello,

    Here is a video from my end, please check – https://dropmefiles.com.ua/ua/fQP5m4

    Please try to clear the cache of the Browser and then recheck the issue, if the issue persists after it, send me a video from your end.

    Thank you for your time.

    Kind Regards

    #639155

    Twisted
    Participant

    Still no success.

    See video attached.

    #639176

    Twisted
    Participant

    Update: I re-installed Chrome, and It works no problem. Just wanted to update you in case someone else has the same issue.

    Thank you for your support!

    #639281

    Luke Nielsen
    Keymaster

    Hello,

    Thank you for the update! I’m glad to hear that reinstalling Chrome resolved the issue. If you ever need further assistance, feel free to reach out.

    Kind regards

Viewing 9 posts - 1 through 9 (of 9 total)

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